- Author Mobidea
- Creation date
Mobidea
Dear Ahmet, our support team has never stated that there is no chance for you to receive your payment. In fact, you can receive it, after providing a relevant proof of where your traffic comes from. Here at Mobidea we value a lot the quality of traffic that affiliates provide to the advertisers. Therefore, we have requested information from your traffic source or your tracker, that would match the statistics in Mobidea.
At the moment the screenshot you have provided don't match.
There is no need to send us your secret promotion ways, just provide the statistics from your side that matches what we see on ours.
Taking into account that we are a newbie-friendly network, and work with any type of affiliates, this is a normal practice and a policy of the company, to require cooperation from your side. It's important for us to work together, so I hope you understand it, and contact our support team, which is working really hard to solve your issue.
At the moment the screenshot you have provided don't match.
There is no need to send us your secret promotion ways, just provide the statistics from your side that matches what we see on ours.
Taking into account that we are a newbie-friendly network, and work with any type of affiliates, this is a normal practice and a policy of the company, to require cooperation from your side. It's important for us to work together, so I hope you understand it, and contact our support team, which is working really hard to solve your issue.
Mobidea
Hi!
Mobidea does make sure affiliates have an array of different payment methods they can select to get their earnings!
PayPal is currently unavailable but will be coming back real soon!
Cheers!
Mobidea does make sure affiliates have an array of different payment methods they can select to get their earnings!
PayPal is currently unavailable but will be coming back real soon!
Cheers!
Mobidea
Hello Silver Eagle,
On Mobidea, we’re always ready to help our affiliates reach the top. We’re focused on you and want you to become as profitable as possible.
Let’s answer your questions taking the printscreens you sent to us with the numbers of the adnetwork you’re buying traffic from and your tracking platform into account. What I can tell you is that we guarantee we don't have any detection problem. Considering July 18, you’ve registered the majority of your clicks on Argentina. If you access Mobidea you can see that - on that day - you have two different Smartlinks, meaning two different links probably used in two different campaigns.
However, you’ve only been able to show us the details for one campaign. The reports for one Smartlink are correct – it’s the one associated with your traffic, where we’ve correctly detected the countries/operators, where you have only Argentina Personal. The other one is associated with another campaign you’ve created that doesn't match the countries you’re referring to. Where are you using the second Smartlink? To which campaign is it associated? Could you please send us that screenshot?
Moreover, it’s important that you understand you can’t compare clicks to visits. Why? Because Mobidea counts only unique visits to the offer - clicks are associated with banners.
In addition, you should know that optimizing a Media Buying campaign when you have so many different targets inside it is quite difficult. You should create one campaign per segment. Putting Argentina, Portugal and United Arab Emirates in the same campaigns will ruin it because the price/bid for each country and operator is different. I suggest you read the Mobidea Academy. There, you’ll learn everything you need to know about the art of Media Buying and Affiliate Marketing.
Let’s make this happen :)
Please contact us via chat, Skype or email so we can help you with offer's promotion.
Skype: support.mobidea
Email: support@mobidea.com
The Mobidea Crew
On Mobidea, we’re always ready to help our affiliates reach the top. We’re focused on you and want you to become as profitable as possible.
Let’s answer your questions taking the printscreens you sent to us with the numbers of the adnetwork you’re buying traffic from and your tracking platform into account. What I can tell you is that we guarantee we don't have any detection problem. Considering July 18, you’ve registered the majority of your clicks on Argentina. If you access Mobidea you can see that - on that day - you have two different Smartlinks, meaning two different links probably used in two different campaigns.
However, you’ve only been able to show us the details for one campaign. The reports for one Smartlink are correct – it’s the one associated with your traffic, where we’ve correctly detected the countries/operators, where you have only Argentina Personal. The other one is associated with another campaign you’ve created that doesn't match the countries you’re referring to. Where are you using the second Smartlink? To which campaign is it associated? Could you please send us that screenshot?
Moreover, it’s important that you understand you can’t compare clicks to visits. Why? Because Mobidea counts only unique visits to the offer - clicks are associated with banners.
In addition, you should know that optimizing a Media Buying campaign when you have so many different targets inside it is quite difficult. You should create one campaign per segment. Putting Argentina, Portugal and United Arab Emirates in the same campaigns will ruin it because the price/bid for each country and operator is different. I suggest you read the Mobidea Academy. There, you’ll learn everything you need to know about the art of Media Buying and Affiliate Marketing.
Let’s make this happen :)
Please contact us via chat, Skype or email so we can help you with offer's promotion.
Skype: support.mobidea
Email: support@mobidea.com
The Mobidea Crew
Mobidea
Hi Ganoaffiliate,
Each offer we have in Mobidea has some specific target characteristics which should be applied in order to run that specific offer. For example, if you select an offer that is only available for a specific country and/or operator and/or operating system, and you promote it in a different target, our system drives your traffic to the best offers for the segment your chose. In that case, the offers you are promoting in rotation are not the same as the one you selected. We have this feature implemented so the affiliates don't lose the traffic: if the target is not the same, the traffic goes to a smart link which includes the best offers for that segment in rotation.
I hope we can work again together. Don’t hesitate to contact us for any question, we’ll be glad to help you.
Thanks,
Mobidea
Each offer we have in Mobidea has some specific target characteristics which should be applied in order to run that specific offer. For example, if you select an offer that is only available for a specific country and/or operator and/or operating system, and you promote it in a different target, our system drives your traffic to the best offers for the segment your chose. In that case, the offers you are promoting in rotation are not the same as the one you selected. We have this feature implemented so the affiliates don't lose the traffic: if the target is not the same, the traffic goes to a smart link which includes the best offers for that segment in rotation.
I hope we can work again together. Don’t hesitate to contact us for any question, we’ll be glad to help you.
Thanks,
Mobidea
Thank you for your review.
At Mobidea we aim at delivering the best quality traffic to our partners. Therefore each campaign has a list of restrictions, which we ask you to follow.
It's affiliate's own responsibility to make sure to check the restrictions and promote our offers the most legit way possible.
In case you are not sure if we allow the method you are planning to use - feel free to chat with our Support Crew. They are available 7 days a week, and are always happy to solve any issue you might have.
Therefore, my friend, you were probably banned for breaking our rules. Unfortunately, you won't be able to access your account anymore.
Good luck!