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Seeking Help No Response from CrakRevenue Team :(

StarBurst Affiliates

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Affiliate Manager
StarBurst Affiliates
Hello AffiliateFix :)
Hope everyone is doing well,

We recently added dating vertical to our platform and signed up with @CrakRevenue evenue, sadly there's too late response from their side and we haven't got any specific account manager assigned yet which is why we are still on pending with our integration. We got many sources interested in some offers we can get from them but there's no person to contact as such so i wanted to update post here to see if we can get some response.
 
I messaged them and I've emailed them. If they continue being non responsive then I will limit their account until they take care of business.
 
Hello AffiliateFix :)
Hope everyone is doing well,

We recently added dating vertical to our platform and signed up with @CrakRevenue evenue, sadly there's too late response from their side and we haven't got any specific account manager assigned yet which is why we are still on pending with our integration. We got many sources interested in some offers we can get from them but there's no person to contact as such so i wanted to update post here to see if we can get some response.

Hmm, @CrakRevenue was here yesterday, so they're active. I'll send a note for you. Likely, they'll see this thread, anyway.

@StarBurst Affiliates Hey, thanks for reaching out. We're here. This is also the first we're hearing about it here.

We received your email 5 days ago and answered the same day.
Support says you wrote back 2 days ago, and we recently replied to that as well.

That said, we'll make sure you get all the assistance you need with this. Our apologies if there was any confusion or miscommunication along the way.
 
@StarBurst Affiliates Hey, thanks for reaching out. We're here. This is also the first we're hearing about it here.

We received your email 5 days ago and answered the same day.
Support says you wrote back 2 days ago, and we recently replied to that as well.

That said, we'll make sure you get all the assistance you need with this. Our apologies if there was any confusion or miscommunication along the way.
Hey Team, Thanks for coming up again.

I am not quite sure as a manager reach out today and i got received email response and but not the one you mentioned as above. But since i got response now. I hope to scale up business together
 
Thank you so much for the help, i got reach out back from them and we are working on things together :)

I think wires got crossed in communications. It happens sometimes. They have been a strong and reliable partner for many years here and we have always been grateful for their assistance with members and their invaluable threads and posts to help members.
 
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