A definitive objective of any organization is to create quality #outcomes for its customers. Any procedure that confines the association from conveying on that objective viably ought to be recognized and wiped out.
I read the article and I think he makes your point -- too much hyperbole and an outright example of his psudeointelectionalism.
In development there are two schools of thought;
the time honored waterfall structured approach with continual peer testing and progression to the next development step - a slow linear approach.
the other approach, my own preference, an agile create and release of a fundamentally secure product. The objective is one of: testing customer affinity towards your latest set of concepts or options. Updating a beta product over a time period encourages customer and peer participation.
No product in its first releases is going to be perfect or close to perfection -- that is just mental masturbation. Incorporating a rating system like NPS (What Is Net Promoter?) is my own preference.
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