Most often, the problem on crypto exchanges is related to the fact that the counterparty did not send you money or sent you less, but marked the transaction completed on their part.
First of all, we recommend:
check the seller's rating (from 95%)
check the number of transactions (1000 or more).
If the problem does occur, don't release the cryptocurrency to the seller, ask for a screenshot of the transfer and report your problem in chat, it's possible the seller might have made a mistake and will just finish the rest.
How to recognize that you are being scammed?
You are being rushed and told that the money has been sent, there is a screenshot, but nothing has arrived on your card yet.
Do not panic - the exchange gives 30 minutes to exchange. Your right to confirm the operation as the amount will be credited (check if your SIM card works in case there is no sms and update the balance in the application. There may also be a delay on the part of the bank), but in no case confirm the transfer if you don't see the balance replenishment.
In the chat you are introduced to the exchange support and offer help with the transfer.
Exchange support can only write to you by e-mail - and then with a question or warning.
You are asked to send cryptocurrency to another address.
You are told that a wallet is being formed for the exchange and the amount will be credited after the transfer. In this case, after receiving the funds, the scammers cancel the order (when forming the order, the exchange freezes the funds for exchange, if the successful execution and your confirmation, they send them to the other address).
First of all, we recommend:
check the seller's rating (from 95%)
check the number of transactions (1000 or more).
If the problem does occur, don't release the cryptocurrency to the seller, ask for a screenshot of the transfer and report your problem in chat, it's possible the seller might have made a mistake and will just finish the rest.
How to recognize that you are being scammed?
You are being rushed and told that the money has been sent, there is a screenshot, but nothing has arrived on your card yet.
Do not panic - the exchange gives 30 minutes to exchange. Your right to confirm the operation as the amount will be credited (check if your SIM card works in case there is no sms and update the balance in the application. There may also be a delay on the part of the bank), but in no case confirm the transfer if you don't see the balance replenishment.
In the chat you are introduced to the exchange support and offer help with the transfer.
Exchange support can only write to you by e-mail - and then with a question or warning.
You are asked to send cryptocurrency to another address.
You are told that a wallet is being formed for the exchange and the amount will be credited after the transfer. In this case, after receiving the funds, the scammers cancel the order (when forming the order, the exchange freezes the funds for exchange, if the successful execution and your confirmation, they send them to the other address).
