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Included Features on every Shared/Reseller Hosting Plan
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Servers and Software:
* Core i5 750 Quad Core FSB 2.5 GT/s - 4 Cores
* RAID PROTECTED DISK DRIVES
* Minimum 8GB DDR3 RAM
* 100 Megabit Networking Connections
* cPanel + Fantastico
* PHP 5.2.13+
* MySQL 5.0+
* Ruby on Rails (Ruby 1.8.7 & Rails 2.3.5)
* Python 2.4.3+
* Perl 5.8.8+
* ImageMagick 6.4.8+
* cURL Library
* GD Graphics Library
* Server Side Includes (SSI)
* CGI-BIN Support
* Fantastico & Softaculous
* SourceGuardian Loader
* phpMyAdmin
Basic Features:
* Unlimited MySQL Databases
* Unlimited Subdomains
* Guaranteed Disk Space and Transfer
* Absolutely No Overselling
We believe in high quality and high performance web hosting. We do not oversell on any of our servers so you can use your resources to it's full extent. Overselling simply means that the web host is willing to put more clients on a server than what it can handle in terms of resources.
Email Features:
* Unlimited Email Accounts
* Unlimited Autoresponders
* Unlimited Forwarders
* POP3 Access
* IMAP Access
* SMTP Access
* Webmail Access
Advanced Features:
* SSL Secured Control Panel Access
* SSL Secured Webmail Access
* Fantastico DeLuxe
* Softaculous - Auto installer
* E-Commerce Compatible
* Magento Commerce Compatible
* Private SSL Available
* Shared SSL
* DNS Zone Editor (Simple & Advanced)
* SSH Access
* Password Protected Directories
* FrontPage Extensions
* Streaming Audio/Video
Our Promises:
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Standard Reseller Plan - Learn More!
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Advanced Reseller Plan - Learn More!
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We Accept all Major Credit Cards, Paypal, Alertpay, Liberty Reserve and MoneyBookers.
Are you tired of empty promises?
1. What's the expected time for initial response on support issues and what's the average time until final resolution?
We look forward to the opportunity to serving you! Please contact us if you have any questions or need any further information.
Thank you for your time as it is very valuable,
Included Features on every Shared/Reseller Hosting Plan
--------------------------------------------------------------
Servers and Software:
* Core i5 750 Quad Core FSB 2.5 GT/s - 4 Cores
* RAID PROTECTED DISK DRIVES
* Minimum 8GB DDR3 RAM
* 100 Megabit Networking Connections
* cPanel + Fantastico
* PHP 5.2.13+
* MySQL 5.0+
* Ruby on Rails (Ruby 1.8.7 & Rails 2.3.5)
* Python 2.4.3+
* Perl 5.8.8+
* ImageMagick 6.4.8+
* cURL Library
* GD Graphics Library
* Server Side Includes (SSI)
* CGI-BIN Support
* Fantastico & Softaculous
* SourceGuardian Loader
* phpMyAdmin
Basic Features:
* Unlimited MySQL Databases
* Unlimited Subdomains
* Guaranteed Disk Space and Transfer
* Absolutely No Overselling
We believe in high quality and high performance web hosting. We do not oversell on any of our servers so you can use your resources to it's full extent. Overselling simply means that the web host is willing to put more clients on a server than what it can handle in terms of resources.
Email Features:
* Unlimited Email Accounts
* Unlimited Autoresponders
* Unlimited Forwarders
* POP3 Access
* IMAP Access
* SMTP Access
* Webmail Access
Advanced Features:
* SSL Secured Control Panel Access
* SSL Secured Webmail Access
* Fantastico DeLuxe
* Softaculous - Auto installer
* E-Commerce Compatible
* Magento Commerce Compatible
* Private SSL Available
* Shared SSL
* DNS Zone Editor (Simple & Advanced)
* SSH Access
* Password Protected Directories
* FrontPage Extensions
* Streaming Audio/Video
Our Promises:
- 99.9% Uptime Guaranteed.
- Fast Reply Support Guaranteed.
- Reliable Web Host Guaranteed.
- 15-day money back Guaranteed.
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* 20,000 MB Disk Space
* 250,000 MB Transfer
* Softaculous Installed!
* cPanel, Fantastico, PHP5, MySQL5
* Free Clientexec, IP, SSL and Domain Reseller
* 45-Day Money Back Guarantee
* 24/7 Support with 99.9% Uptime
$19.95/month billed yearly -
$19.95/month billed monthly - Order Now! or Learn More!
---------------------------------------------------------------* 250,000 MB Transfer
* Softaculous Installed!
* cPanel, Fantastico, PHP5, MySQL5
* Free Clientexec, IP, SSL and Domain Reseller
* 45-Day Money Back Guarantee
* 24/7 Support with 99.9% Uptime
$19.95/month billed yearly -
$19.95/month billed monthly - Order Now! or Learn More!
Standard Reseller Plan - Learn More!
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* 50,000 MB Disk Space
* 600,000 MB Transfer
* Softaculous Installed!
* cPanel, Fantastico, PHP5, MySQL5
* Free Clientexec, IP, SSL and Domain Reseller
* 45-Day Money Back Guarantee
* 24/7 Support with 99.9% Uptime
$49.95/month billed yearly -
$49.95/month billed monthly - Order Now! or Learn More!
---------------------------------------------------------------* 600,000 MB Transfer
* Softaculous Installed!
* cPanel, Fantastico, PHP5, MySQL5
* Free Clientexec, IP, SSL and Domain Reseller
* 45-Day Money Back Guarantee
* 24/7 Support with 99.9% Uptime
$49.95/month billed yearly -
$49.95/month billed monthly - Order Now! or Learn More!
Advanced Reseller Plan - Learn More!
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* 100,000 MB Disk Space
* 1,00,000 MB Transfer
* Softaculous Installed!
* cPanel, Fantastico, PHP5, MySQL5
* Free Clientexec, IP, SSL and Domain Reseller
* 45-Day Money Back Guarantee
* 24/7 Support with 99.9% Uptime
$65.95/month billed yearly - Save Up to $60.00
$69.95/month billed monthly - Order Now! or Learn More!
--------------------------------------------------------------* 1,00,000 MB Transfer
* Softaculous Installed!
* cPanel, Fantastico, PHP5, MySQL5
* Free Clientexec, IP, SSL and Domain Reseller
* 45-Day Money Back Guarantee
* 24/7 Support with 99.9% Uptime
$65.95/month billed yearly - Save Up to $60.00
$69.95/month billed monthly - Order Now! or Learn More!
We Accept all Major Credit Cards, Paypal, Alertpay, Liberty Reserve and MoneyBookers.
Are you tired of empty promises?
Your customers will not wait for your site to load and they will not come back later when your server is not busy. Unlike our competitors we do not offer the world for pennies and we do not cram as many accounts as possible onto a single server. In the hosting industry you generally get what you pay for and we offer a premium service to businesses and individuals that require the most reliable hosting to serve their customers. When we make you a promise, we keep it.
With another host?
No problem! We will take care of everything necessary to transfer you to our servers free of charge. Just sit back and relax as we take care of all of the work for you. We have a tremendous amount of experience at transferring all types of sites from all types of providers and if we are unable to transfer your account to us, we will refund your money!
Guarantees
All of our hosting plans carry an unconditional hassle-free 30 Day Money Back Guarantee, a 99.9% uptime guarantee as well as a disk space and bandwidth availability guarantee. We also guarantee that our support staff is available 24 hours a day, 7 days a week should you encounter any problems.
Frequently Asked Questions:
1. What's the expected time for initial response on support issues and what's the average time until final resolution?
Our average initial response time is currently around 1 - 2 hours and our average time to final resolution is 10 minutes after the initial response.
2. Are you selling from a reseller account?
No, we lease our hardware directly from SingleHOP and BurstNET and we manage all of our servers to eliminate the middle-man. This means you will receive lower prices and faster support.
3. Where are your servers?
Our Servers are located in Scranton PA, USA and Chicago IL, USA.
4. What means of contact do I have, as a customer, to get in touch with your support team?
We offer support tickets, live chat, as well as email support for our clients to contact us.
5. Do you offer a money back guarantee and what are the conditions for eligibility?
We offer a 45-Day hassle free money back guarantee. Should you at any point during your first 45 days decide that we are not satisfying your needs please simply request account cancellation and we will be more than happy to refund all hosting fees.
6. Will I have access to a control panel and which control panel do you offer?
We give you full access to your very own cPanel which you can demo here.
7. Is the support free?
Yes, support is absolutely free.
8. Is the support available 24/7, meaning is there always someone (awake) in front of a desktop ready to read and answer my questions?
Our support is available 24/7 via support tickets.
9. How many websites do you put on a server?
We host around 100 to 300 clients per server depending on the resource requirements of the accounts. We always leave a fair amount of breathing room on our servers as we believe in quality over quantity.
10. How fast will the account be created?
All accounts that pass our automatic fraud prevention methods are created instantly as soon as the first payment is received. In the event that you do not pass the automatic checks we will manually verify your order which usually takes less than an hour with your cooperation.
11. Is the account scalable? How does the upgrade occur? Is there a fee involved other than the higher monthly price?
You can upgrade your plan as needed and there is no fee for upgrades. When you upgrade you will simply pay the difference between your old plan and your new plan and we will take care of everything else for you. Should your needs go beyond that which we offer on our normal plans we can either create a custom plan for you.
12. Is there a daily bandwidth limit and how do you handle bandwidth overages?
There is not a daily bandwidth limit as we handle bandwidth on a monthly basis. When you cross your bandwidth limit you will be given the option to pay overages at $0.41 per GB or to upgrade your plan. If the usage is a fluke or the overage is small it can often be better to pay the overage however if you expect the usage to be consistent in the future a plan upgrade may be the better choice.
13. Are there any limits on file size?
There are no limits on the size of files that you can host as long as the files that you host are legal in the United States. You can stream audio and/or video from your shared hosting account.
14. Can I use the hosting as a backup?
No, we do not allow our hosting to be used for storage of backups of other accounts or your personal computer. We highly recommend a backup provider such as BQInternet.com if you need backup space.
15. Is there a setup fee?
No, there are no setup fees on our shared hosting plans.
16. How many months do I have to pay in advance for?
You are welcome to pay monthly, quarterly, yearly, or once every two years.
17. Do you have a free trial so that I can test the service?
We do not offer a free trial however all new clients are covered by a hassle-free money back guarantee for the first 45 days. Should you at any time during the first 45 days decide that our service is not for you we will refund your hosting fees 100% with no questions asked.
18. Do you allow adult content to be hosted on your servers?
We cannot host pornography web sites however we can host sites that are simply adult-oriented. If you have any questions concerning this by all means please contact the sales department.
19. Will I have SSH access?
All shared accounts are provisioned with Jailed SSH access.
20. Is there a limit on how many emails can be sent per hour?
We only allow 200 emails to be sent per hour from each domain on our server although if you need the ability to send more than 200 per hour we can raise your limit upon request and justification.
21. Do I have access to Raw logs and do you have a traffic analyzer installed?
You will have access to raw logs and we do have Webalizer, AWStats, and Analog Stats installed on all of our servers.
22. What type of payments do you accept?
We accept Credit Cards (Visa, MasterCard, American Express, Discover), Paypal, Alertpay, MoneyBookers and Liberty Reserve.
23. Are your servers Magento Ecommerce Compatible?
Yes, every server we operate is compatible with and optimized for Magento Commerce.
24. There are thousands of hosts out there, why should I buy from you?
We are a reputable provider that has been providing professional hosting services since 2009. We have always chosen to invest into our infrastructure and support instead of spending money on advertising and as such we offer much higher quality services than be found elsewhere while still offering top notch customer-centric support.
Visit us - Web Hosting Services, Domain Name Hosting - Reseller Hosting - VPS Hosting - Dedicated Servers
We look forward to the opportunity to serving you! Please contact us if you have any questions or need any further information.
Thank you for your time as it is very valuable,