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Ask Me Anything Step-by-step: Create your first Voluum custom notification

Steve @ Voluum

Service Manager
Service Manager
Voluum
INTRO

Notifications are the best way to be in the loop with your campaigns. You can react instantly when something needs your attention, you can rest easy when event counters reach expected levels, or you can simply celebrate when you get your first conversion.

Notifications are available in both Voluum applications: web and mobile, and are synchronized across the platforms.
This means that the same notification can be viewed on both, web and mobile, though viewing it on one marks it as read on the other one.

In this post I'll show you how to:
  • enable desktop notifications
  • select predefined system notifications
  • create your own custom notification rules
  • view your notifications
all from the Voluum web application perspective. Next post (also in this thread, don't wait & subscribe now ;)) will be dedicated to the Voluum mobile application.


ENABLING NOTIFICATIONS


To make use of Voluum's new notifications feature, you have to enable desktop notifications. In order to do so, perform the following steps:


35ic3_mmvv9_2019-02-20_13_02_24.png
In Voluum, click the
y41uq_39yr6_2019-02-14_15_20_10.png
button in the top right corner of the screen. The Inbox preview will appear.
e6lmb_400ek_2019-02-20_13_03_34.png
Click the
89hwe_deup3_2019-02-20_11_59_12.png
button at the top of the Inbox preview window.

4zvr8_mweaz_2019-02-20_11_56_04.png
lzvpo_117bk_2019-02-20_13_04_35.png
Depending on the type of web browser that you use, the dialog box that confirms enabling notifications may look different. The image below shows the dialog box for Google Chrome. Click the Allow button.

raeyt_psiiw_2019-02-20_12_06_10.png
7wzo9_ip6yl_2019-02-20_13_05_41.png
The notifications are now allowed in your web browser. Notice that the Enable notifications button has turned green:
xfqmn_x9u1u_2019-02-20_12_08_05.png


If you want to disable notifications for any reason, you can do this at any time - the instructions on how to do it are in our Knowledge Base →
here.


SYSTEM AND CUSTOM NOTIFICATIONS

There are two types of notifications in Voluum: system and custom.

SYSTEM NOTIFICATIONS

System notifications are predefined events that you will be notified about immediately after they occur. They do not have any time range or any other customization option and they are applied globally. This means that, for example, with the First conversion system notification enabled you will be notified every time the first conversion occurs in any campaign that you run.

You can select system events that you want to be notified about in the notification preferences. To go to the notifications preferences, perform the following steps:

35ic3_mmvv9_2019-02-20_13_02_24.png
In Voluum, click the
y41uq_39yr6_2019-02-14_15_20_10.png
button in the top right corner of the screen. The Inbox preview will appear.
e6lmb_400ek_2019-02-20_13_03_34.png
Click the
9lwna_jm7kl_2019-02-20_13_24_43.png
icon at the top of the Notifications pop-up list.

q151w_c28td_2019-02-20_13_26_49.png
lzvpo_117bk_2019-02-20_13_04_35.png
The Notification preferences view will appear with a complete list of predefined events.

9nqz7_evgf4_2019-02-20_14_03_36.png

7wzo9_ip6yl_2019-02-20_13_05_41.png
Enable the notification about any of these events by switching the toggle on.



CUSTOM NOTIFICATIONS

Custom notifications are created as logical sentences. You set your rules and add conditions. Once they are met, our system generates a notifications and sends it to your desktop and mobile. You can define up to 50 custom notification rules.

If you want to know how do they work, we've explained it using real examples in our Knowledge Base →
here.

You can start creating a custom notifications in two ways:

  • From the custom notifications list
    y41uq_39yr6_2019-02-14_15_20_10.png
    View all notificationsCustom NotificationsCreate new

    8xfff_aft3t_2019-02-21_11_31_45.png

  • From a global report for campaigns or offers
    Select a campaign or offer element by clicking on it and click the Notify me button.

    upb5x_5tnmd_2019-02-21_11_30_39.png
Both ways will guide you to the New custom notification pop-up window.

bvsbs_bblyg_2019-02-21_11_29_23.png

Read the instructions below to learn how to set up options there (the numbers in the list respond to the ones on the screenshot above):
  1. Provide a name of your custom notification into the Name text field. The name will be displayed as a notification's title.
  2. Select a type of element (either Campaign or Offer),
  3. and then specific element that this notification will apply to. If you come from a global report for campaigns or offers, these fields are automatically prefilled.
  4. Select a logical condition type from the drop-down menu. Your options are recorded higher and recorded lower.
  5. Select event or metric type that will be your indicator from the following:
    • conversions
    • visits
    • clicks
    • revenue
    • ROI%
    • CR%
    • CV%
    • CTR%
    • CPV
    • cost
    • profit
    • impressions
    • errors
    • eCPA
    • eCPC
    • eCPM
    • iCTR
    • RPM
    • EPV (
      ww228_rvw4h_2019-02-21_12_10_29.png
      new metric added
      ww228_rvw4h_2019-02-21_12_10_29.png
      at the request of VLM users)
    • EPC (
      ww228_rvw4h_2019-02-21_12_10_29.png
      new metric added
      ww228_rvw4h_2019-02-21_12_10_29.png
      at the request of VLM users)
  6. Provide a threshold value of your indicator into the text field.
  7. (Optional) You can add additional conditions by clicking the Add button. The notification will only be generated when all conditions are met.
  8. Select a time range that this logical condition will be applied to from the within drop-down menu. You can select the following time ranges: 1 hour, 3 hours, 12 hours, 1 day, 2 days.
  9. Click the Save button.
Your custom notification has been created. Once its rules are met, our system will notify you.


VIEWING NOTIFICATIONS

Inbox preview
All unread notifications can be viewed after clicking the
y41uq_39yr6_2019-02-14_15_20_10.png
icon in the top right corner of the screen. Whenever a new notification is generated, this icon turns blue. Once you click it, it shows you the Inbox preview. If you view a given notification, it is then marked as read and disappears from the Inbox preview.


2vrgq_gro3z_2019-02-21_11_27_41.png


Full inbox view
You can always view all notifications, both read and unread, in the inbox view (
y41uq_39yr6_2019-02-14_15_20_10.png
View all notificationsInbox).


r5u3j_xoaww_2019-02-21_11_22_50.png


Now, since you have all the tools needed, go and...

gjz73_b5bwt_2019-02-20_17_04_01.png

*This post is based on articles from Voluum Knowledge Base. To find more accessible and beginner-friendly materials on Custom Notifications click here.

Karolina
 
Last edited:
UPDATE

I just posted the first tutorial for Voluum custom notifications, and I'm already back with a new product update.

I'm happy to let you know we've extended custom notifications functionality - from now on, you can add up to 20 entities (offers or campaigns) for a given custom notification.
Moreover, based on our customers' feedback, we've added two new metrics to choose from: EPV and EPC.

Check the screenshot below - the changes can be seen from the New custom notification pop-up window.

fhquy_5vw6a_2019-02-21_12_27_10.png


Karolina
 
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