Why am I not getting my OTP code from Amazon?

[Agent39]

Why am I not getting my 2-step verification OTP code on my Amazon account? Is something going on with my Amazon account or my phone?

 

[John Blant]

The issue might be related to the settings of your Amazon account or your phone. I would recommend checking if the phone number is correctly entered and if you have a stable connection. If the problem persists, contacting Amazon's customer support might be necessary.

 

[up2lead]

Maybe you're not logging in right? You're entering the wrong data?

 

[T J Tutor]

Well, when you set up two factor authentications with any source you are required to test and confirm its function before they will accept it. Are you sure you used your phone for two factor? Additionally, everyone providing (or requiring) two factor always require a backup option for authentication. Go to your settings and test them both.